In-Store

  • What is your exchange policy?

    You can exchange merchandise you’ve bought from one of our stores within 30 days, subject to the following conditions:

    • The merchandise to be exchanged should be intact, unused, in its original packaging and with barcode tags.
    • The original invoice must be included with the merchandise to be exchanged.
    • No cash refunds will be given. You’ll receive a credit note with a validity of 90 days (from the date of issue of the credit note).
    • We do not exchange fragrances, toiletries, cosmetics and skin care products, watches, jewellery, handbags, lingerie or undergarments, socks, furniture, glassware and electrical appliances.
    • Lifestyle International Private Limited reserves the right to amend the terms of the policy without prior notice.

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  • Can I redeem store credit, eVouchers or Gift Cards online?

    We’re sorry, this facility is not available at the moment. However, we’re working to make this available soon, so watch this space.

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  • I need more information about the Landmark Rewards loyalty programme. What should I do?

    You'll find more information about the Landmark Rewards loyalty programme on their official website.

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