How can we help you today?

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Shipping

Get more information on delivery schedules, charges and more.

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My Account

Learn how to create your account and update your information.

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Orders

Know more about the order and delivery process.

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Payments

Find out more about your payment options and plans.

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Tracking and Delivery

Get more info on delivery schedules, times and addresses.

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Returns Process

Find out how to make a return online, to a store or schedule a pick-up.

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Returns & Exchange Policy

Discover exactly how our returns and refunds work.

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Click & Collect

Learn how you can shop and pay online and collect in-store.

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Gift Card

Now easily buy or use your Gift Cards online.

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Other Information

Important info you need to know about shopping with us.

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Landmark Rewards

Discover how our award-winning loyalty programme works.

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In-Store

Get store locations, timings, info on gift vouchers and more.

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Grievance

Find answers to common questions about grievance.

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Account Deletion

How to deactivate your landmark account

Most popular questions

What is your policy on returns?+
We understand that you may occasionally wish to return your purchases. We'll be happy to help you with the process. We do not accept: - Undergarments,...
How do I return my products?+
You can return your products in three easy ways. Request a return online 1. Go to Order History in My Account, select the products you want to return...
How do I order products from LifestyleStores.com?+
Shopping is simple—browse or search for products, add them to your basket or buy instantly, proceed to checkout, enter your shipping and payment details, and place your order.
How do I change my email address?+
You cannot change the email address linked to your account. To use a new email, you must create a new account. To transfer Landmark Rewards points, first unlink your rewards account via customer support, then link it to your new account from the My Account page.
What if I'm not at home when my order arrives?+
Your order will be delivered by a delivery partner with up to three attempts. If you’re unavailable all three times, the order will be returned. You must contact customer support within one working day to arrange a new delivery, which will be scheduled within 1–2 business days.
How can I exchange a product?+
We value our customers and so offer guarantees on our products. If you decide to exchange the product you've bought, please bring it to our store with...
If I have used a promo code to place my order, how is my refund calculated?+
Your refund will be issued after deducting the proportionate value of the discount applied using promo code on the product that you’re returning or ca...
Can I exchange my purchase for another product?+
1. If you choose to exchange a product purchased by you on lifestylestores.com within the specified return/exchange window with the same product of a...
I just returned my products. When will I receive my refund?+
After we check your returns, we'll approve your refund accordingly. If you’ve paid by card or NetBanking, your bank may take 3-5 additional business d...
When will I receive my order?+
Orders placed before 3:00 PM from Monday to Saturday will be delivered in two to three business days, and orders placed after 3:00 PM will be delivere...