While processing a refund in these cases, we consider the proportionate value of the Refund voucher (or Landmark Rewards points if you've shopped with them) in relation to all the products in the order and their total product value. If you want to cancel or return a part of your order, we will issue a new voucher or a refund to My Credit (if you’re a registered user), for the proportionate value of the voucher or Landmark Rewards points. The rest of the amount will be refunded to your Debit or Credit Card, bank account or wallet, as the case may be.

For example, consider an order with three products worth Rs.500 each, having a total value of Rs.1500. The order was partly paid for by using a Refund voucher or Landmark Rewards points worth Rs.300 and the rest of the amount was paid for using any online payment method such as Debit or Credit Card, NetBanking or Wallets. If you return one product, you will receive a new Refund voucher (or My Credit balance if you’re a registered user) for Rs.100, which is equivalent to the Refund voucher or Landmark Rewards points in proportion to the order value, and the remaining Rs.400 will be refunded to your Debit Card, Credit Card, bank account or wallet.