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Lifestyle India
refer-a-friend
0
Shipping
9
When will I receive my order?
What if I'm not at home when my order arrives?
Will I be charged for delivery?
Will all the products be shipped out together?
Can I change my delivery address or mobile number once the order has been placed?
View all 9
My Account
7
How do I create an account?
How do I change my email address?
How do I change my password?
How do I change my payment details?
How do I change my billing address?
View all 7
Orders
6
How do I order products from LifestyleStores.com?
Can I place an order over the phone?
Can I place an order without opening an account?
Can I add products from Lifestyle, Max and Home Centre to my basket and place a single order?
Can I place an order for a product that's out of stock?
View all 6
Payments
23
What payment methods do you accept?
Is it safe to shop online with my Debit or Credit Card?
Can you transfer the amount in My Credit balance to my bank account?
What is a wallet?
How do I load money into my wallet?
View all 23
Tracking and Delivery
7
Can I change my delivery address after I've placed my order?
Can I book a preferred delivery time?
Do you deliver to multiple addresses?
I was unavailable each time your delivery partner tried to contact me. Can you ask them to call me again?
Do I need to show my ID when my order arrives?
View all 7
Returns Process
11
How do I return my products?
Can I return my LifestyleStore.com purchases to a store?
When will you pick up the products I want to return?
I just returned my products. When will I receive my refund?
I just cancelled my order. When will I receive my refund?
View all 11
Returns & Exchange Policy
30
What is your policy on returns?
What is your policy on cancellations?
Will you accept a return if I've discarded the outer packaging?
Can I return part of a promotional purchase, where the discount was based on the total cost of my purchase?
What happens if I want to return a product that was part of a Buy 1 Get 1 Offer or a Bundle Promo?
View all 30
Click & Collect
18
How does Click & Collect work?
Do I get any additional benefit by placing a Click & Collect order?
How do I place an order for Click & Collect?
How much does it cost to avail the click and collect service?
Which store will my order go to?
View all 18
Gift Card
17
Where can I redeem my gift card?
How I can check my card balance?
What can I do in case I lose my Gift Card?
How many Gift Cards I can redeem on same transaction?
Can I redeem the value of the Gift Card in part?
View all 17
Other Information
14
Are the prices on your website different from the prices in-store?
What are security tags and why do I have to remove them?
Do you run offers and promotions online?
How do I locate the store nearest to me?
Where can I get information about the Landmark Group?
View all 14
Landmark Rewards
23
What is Landmark Rewards?
How do I join Landmark Rewards?
I'm an existing Landmark Rewards member. How can I earn Landmark Rewards points on my purchases at LifestyleStores.com?
Do I have to pay anything to join Landmark Rewards?
I just made an online purchase but I haven’t linked my Landmark Rewards account. Can I still earn points for that purchase?
View all 23
In-Store
3
How can I exchange a product?
Can I redeem store credit, eVouchers or Gift Cards online?
I need more information about the Landmark Rewards loyalty programme. What should I do?
Grievance
1
Is your grievance/ complaints/Escalations not resolved ?
Account Deletion
1
How do I deactivate/delete my account?
Most popular questions
What if I'm not at home when my order arrives?
How do I change my email address?
How do I order products from LifestyleStores.com?
How do I return my products?
I just returned my products. When will I receive my refund?
What is your policy on returns?
Can I exchange my purchase for another product?
If I have used a promo code to place my order, how is my refund calculated?