Gift Card

  • Where can I redeem my gift card?

    Gift Cards are redeemable at Lifestyle, Home Centre stores and at select Max and Melange stores in India.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How I can check my card balance?

    For balance enquiry and validity of Max gift cards/Lifestyle gift cards, SMS MFBAL<space>16 digit card number to 56767 or In Max stores on request to the Cashier at the POS terminal or executive at the TIC desk, customer can know the balance available in the Gift Card.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What can I do in case I lose my Gift Card?

    Customer who has lost the card approaches customer service desk at store, CSD team should enquire whether the customer has got the card from company, or they have purchased or gifted by somebody.
    Head Cashier / CSD team to verify the card number and the status on available balance on the card through balance enquiry check available on the POS.
    If the customer got the card from any Company to be directed to company only.
    If the customer is retail customer if he is having invoice for purchase and name, mobile no. is mentioned in the invoice then, the customer can send mail directly to Store Mail ID along with the invoice for blocking. Store representative will take that mail from the customer along with the photo id.
    In case the customer is not having invoice, LMR / Head Cashier should take mail from customer with the photo Id of the purchaser + the Photo ID current card holder, And with the approval of store manager, head cashier can check CRM base on mobile no. and confirm  if the customer has billed that particular card or not and get the invoice soft copy from the IT. Rs. 25/- would be charged to customer for the replacement of the card.
    Process given above is only for active Retail gift cards. No requests to be entertained in case gift card is redeemed already.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How many Gift Cards I can redeem on same transaction?

    You can redeem multiple gift cards in a single transaction.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I redeem the value of the Gift Card in part?

    Gift Card can be redeemed for part value.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How will the amount be refunded for the returned items, which were paid for with a Gift Card?

    You will receive the value of the returned item in the form of credit note.
     

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can the Gift Card be blocked?

    Based on producing of required documents from customer and if it matches our records, it can be blocked.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • My Gift Card is damaged / defaced. What do I do?

    Card damage/Defaced/not read on bar code is faulty cards. In this case Store has to collect the faulty card from the customer and inform the customer Card shall be replaced along with balance if any. Post this store must send the faulty card details through mail to HO Finance with new card number for balance transfer and HO Finance will do the balance transfer if any and confirm the store to replace the same to the customer.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What is the maximum and minimum value on the Gift Card?

    The Gift Card is activated upon loading a minimum value of Rs.500. The maximum denomination per card is limited to Rs. 99,999. If the first time Gift Card Issue value is less than Rs.500/-, then an amount of Rs.10 will be charged extra to customer towards card cost.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • What’s the validity of a Gift Card?

    Gift Cards are valid for one year from the date of issue.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • How do I recharge the card?

    Gift cards cannot be recharged and are for one-time use only.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can I earn reward points for purchase of Gift Card?

    Reward points can be earned only on redemption of Gift Card as per Landmark Rewards Policy.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Can the Gift Card be exchanged for cash?

    No, Gift Cards cannot be exchanged for cash.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Gift Card Terms & Conditions

    Max Gift Card/Lifestyle Gift Card is issued by QwikCilver Solutions Private Limited.

    Gift Cards are redeemable at Lifestyle, Home Centre stores and at select Max and Melange stores in India.

    Gift Cards are valid for one year from the date of issue and can be used for multiple purchases until balance on the card is exhausted.

    For balance enquiry and validity of Max gift cards/Lifestyle gift cards, SMS MFBAL<space>16 digit card number to 56767 or In Max stores on request to the Cashier at the POS terminal or executive at the TIC desk, customer can know the balance available in the Gift Card.

    QwikCilver, Lifestyle International Pvt. Ltd or their affiliates are not responsible if this gift card is lost, stolen, destroyed or used without permission. 

    Any dispute shall be referred to Lifestyle International Pvt. Ltd & the decision of the company shall be final & subject to Bangalore jurisdiction.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Where I can’t redeem my gift card?

    Gift Cards are not redeemable for online purchases at MaxFashion.com, LifestyleStores.com and HomeCentre.com.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Lifestyle offline store gift card terms & conditions.

    1.    Gift Cards are redeemable at all Lifestyle & Home Centre Stores in India.
    2.    This card is valid for one year from the date of issue and can be used for multiple purchases until balance on card is exhausted.
    3.    For balance enquiry / validity, SMS LSBAL< space >16-digit card number to 56767.
    4.    This card shall be deemed to be active upon loading of minimum value of Rs. 500.
    5.    This Gift Card can used at our offline stores only.
    6.    This card can be reloaded for a minimum value of Rs.50.
    7.    Lifestyle International Pvt. Ltd. reserves the right to amend the terms at its discretion without prior notice.
    8.    Lifestyle International Pvt. Ltd. will not be responsible if this gift card is lost, stolen, destroyed, or used without card holders’ permission.
    9.    Disputes if any, shall be subject to Bangalore jurisdiction.
    10.    For any assistance, call customer care at 18001231555.
    11.    No replacement/compensation is permissible for lost Gift Card.
    12.    Partial redemption allowed for Gift cards.
     

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.
  • Lifestyle offline store e-Gift Card T&Cs.

    1.    eGift card are redeemable at all stores of Lifestyle & Home Centre in India.
    2.    For balance enquiry / validity, SMS LSBAL< space >16 digit card number to 56767.
    3.    This eGift card is valid for one year from the date of issue.
    4.    This Lifestyle eGift Card can be redeemed only once and in full, in case the value of the merchandise exceeds the value of e-gift card, the difference shall be paid by the bearer, No refunds / credit note shall be issued for unused part of the eGift card.
    5.    This eGift Card can used at our offline stores only.
    6.    Lifestyle International Pvt. Ltd. reserves the right to amend the terms at its discretion without prior notice.
    7.    Protect the eGift card number and pin to avoid misuse, Lifestyle shall not assume any liability in case the e gift card pin gets stolen/compromised, Lifestyle shall neither replace the eGift card nor refund the cash.
    8.    Once the eGift card is issued, Lifestyle will not entertain any request for cancellation. Any exchange by the bearer will be considered a valid discharge of Lifestyle's liability.
    9.    Disputes if any, shall be subject to Bangalore jurisdiction.
    10.    For any assistance, call customer care at 18001231555.
    11.    No replacement/compensation is permissible for lost eGift card.
    12.    Multiple e-gift cards can be redeemed in single invoice.

    Did you find it helpful? Yes No

    Send feedback
    Sorry we couldn't be helpful. Help us improve this article with your feedback.

Most popular questions