In-Store
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How can I exchange a product?
We value our customers and so offer guarantees on our products.
If you decide to exchange the product you've bought, please bring it to our store within 30 days. Our Customer Relations Associates will be happy to help you find a replacement. You must, however, hand over the original receipt when you do so.
A Credit Note will be issued for the value of the product you're exchanging. This can be used in any Max store across the country within 90 days of the date of issue.
Please note that our exchange policy excludes the following:
- Altered garments.
- Used merchandise.
- Undergarments and socks.
- Discounted merchandise.Did you find it helpful? Yes No
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Can I redeem store credit, eVouchers or Gift Cards online?
We’re sorry, this facility is not available at the moment. However, we’re working to make this available soon, so watch this space.
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I need more information about the Landmark Rewards loyalty programme. What should I do?
You'll find more information about the Landmark Rewards loyalty programme on their official website.
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